Website support packages

You know you need to keep your site fresh.

You want it to have an increasingly positive impact on what you do.

So, just publishing a site and then forgetting about it for a couple of years is not an option.

Here are the real options.

LEVELBRONZESILVERGOLD
Who for?You only need a minimum of support



Your site needs updating infrequently
You need some support, but would like to do some things yourself, and may benefit from some training/coaching

Your site may need a little updating every couple of weeks or so, such as a new blog post, or photo in your gallery
You want us to do most of the work for you, OR you want to do some of the work but need a lot of support to help you do so

Your site needs updating frequently e.g. you want to blog once a week
Desired outcomeA great site, but one which won’t require lots of further work or updates in order to meet your objectives, just a few tweaks now and thenA great site, and you want to be involved with maintaining and developing it


It will have a growing positive impact on your objectives, developing and improving over time
A great site, and you either want to do some of this yourself and need some support to do so, or want us to do it all for you

It will have a growing positive impact on your objectives, developing and improving over time
Cost per month£19£39£59
What you getUp to 30 minutes of updates and maintenance covered each month

SEO review every 6 months

Design and impact review every 12 months
1 hour of 1:1 training/support on social media training each year, customised to what you need, but allowing you to use networks such as Twitter and Facebook confidently to promote your site and your businesses/project

1 hour of training/support on updating your site. This will probably be blog posts and photos

Up to 1 hour per month on updates or changes you are not confident doing yourself (If you do not want to update the site yourself at all, we can convert the 2 training hours above to extra time for us to update the site for you)

SEO review every 6 months

Design and impact review every 12 months
1 hour of 1:1 training/support on social media training each year, customised to what you need, but allowing you to use networks such as Twitter and Facebook confidently to promote your site and your businesses/project

1 hour of training/support on updating your site. This will probably be blog posts and photos

Up to 2 hours of site updates and maintenance covered each month

Up to 8 social media posts a month (2 per week)

SEO review every 6 months

Design and impact review every 12 months

The following will be quoted for separately

The basics
  • Initial site design (or a complete redesign at any point)
  • Additional pages or facilities such as a blog, photo gallery, or online store
  • Hosting (usually renewable every 2 years)
  • Domain name (usually renewable every 2 years)
The extras
  • Social media advertising: We can design a graphic to communicate your message and organise the ad and targeting for you
  • Leaflets, flyers, postcards, business cards, newsletters to promote your business

The small print

  • Training, coaching and support entitlement can be used at any time over 2 year contract period
  • Support can be provided anywhere by video-call & screen sharing, or in person within Hereford city boundaries. There may be an additional charge for visits to client own premises outside Hereford but this will be advised prior to agreement
  • Monthly quotas on updates cannot be rolled over but need to be used that month